mk1-forum.net

Paul wait for a free listing day and bombard the site

Just read the offical reply from E bay - what a load of woffel - it states that that they are aware of the effect it is having on Sellers - and so therefore it will also be having an effect on buyers - therefore less sales - and lower prices are achived ,therefore e bay will also earn less ! Seems like they have shot themselves in the foot. I have not got the patience to search throught all the Mini parts from China . Now Ex directory e bay user!

So with that logic why do they have a classic car section??? We can search for a car by the year, what a load of toss! Or will that be the next section to go!

I got a different reply today. I doubt it will get a different result, but it sounds slightly more positive.

Hello Simon,

Thanks for taking the time to write to us with your feedback about the
classic car parts category. I apologise for the delay in responding.

First of all, I apologise for the inconvenience this may have caused to
you. We value your recommendations and try to accommodate as many
suggestions as possible from UK traders.

Rest assured that your feedback and comments will be reviewed and
examined, even if you are not happy with the recent changes. If the
community impact is very high, like other features we might even
consider your suggestions. Hence, your feedback is valuable for us.

We're committed to continuous improvement of our site to make it both a
fun and safe market place for our members. Your suggestion has been
forwarded on to our Category team for review and, while I can't say if
we'll be able to act on it or not, we appreciate you taking the time to
share your thoughts with us.

Thank you for your patience and understanding on this matter and taking
the time to send us your thoughts about the changes we made on your My
eBay page.

Kind regards,

Brian Grisham
eBay Customer Support
____________________

I called ebay and spoke to someone in customer support (in the US) to let them know how displeased we are with their recent change. I too sent a message to them and here is their reply:
Thanks for taking the time to write to us with your feedback about the
classic car parts category. I apologise for the delay in responding.

First of all, I apologise for the inconvenience this may have caused to
you. We value your recommendations and try to accommodate as many
suggestions as possible from UK traders.

Rest assured that your feedback and comments will be reviewed and
examined, even if you are not happy with the recent changes. If the
community impact is very high, like other features we might even
consider your suggestions. Hence, your feedback is valuable for us.

We're committed to continuous improvement of our site to make it both a
fun and safe market place for our members. Your suggestion has been
forwarded on to our Category team for review and, while I can't say if
we'll be able to act on it or not, we appreciate you taking the time to
share your thoughts with us.

Thank you for your patience and understanding on this matter and taking
the time to send us your thoughts about the changes we made on your My
eBay page.

Kind regards,

Brian Grisham
eBay Customer Support

Looks familiar....

hmmmm ...... there seems to be a fishy smell!

http://cgi.ebay.co.uk/ws/eBayISAPI.dll? ... escription

click on the see all questions at bottom of page

I have also been looking at the discussion groups and I think ebay may have taken note - fingers crossed it will go back!

also

US site apparently has classic car parts sections !

SNAP

Hello Stuart,

Thanks for taking the time to write to us with your feedback about the
classic car parts category. I apologise for the delay in responding.

First of all, I apologise for the inconvenience this may have caused to
you. We value your recommendations and try to accommodate as many
suggestions as possible from UK traders.

Rest assured that your feedback and comments will be reviewed and
examined, even if you are not happy with the recent changes. If the
community impact is very high, like other features we might even
consider your suggestions. Hence, your feedback is valuable for us.

We're committed to continuous improvement of our site to make it both a
fun and safe market place for our members. Your suggestion has been
forwarded on to our Category team for review and, while I can't say if
we'll be able to act on it or not, we appreciate you taking the time to
share your thoughts with us.

Thank you for your patience and understanding on this matter and taking
the time to send us your thoughts about the changes we made on your My
eBay page.

Kind regards,

Brian Grisham
eBay Customer Support

Snap 2 I've now had an email to see if I was satisfied with the reply,needless to say thats a big NO

towners wrote:
http://cgi.ebay.co.uk/ws/eBayISAPI.dll? ... escription

click on the see all questions at bottom of page

Great stuff there are more than 100 unhappy Ebay members on that list, so I put the link to it, in my mail to Ebay
and dont forget, these are only the ones, that found it (I was not one)

I really cant see how they can defend this decission ?
Blimey - they have sections for the most outrages stuff just try and press collectables 46 sub catagories
dont for one minute, try to convince me, that one of those, make more money, than Classic Car Parts - NO WAY.

Was over in Italy and tried to get onto classic car parts, ended up sacking it. Don't know if I can be arsed, unless they reverse it. Far too long winded.

Had the usual follow up survey email today, guess what I answered.

TOTALLY DISAGREE!

I've had my reply

Thank you for writing to eBay about classic car category.

Matthew, first of all, I apologise for the inconvenience this may have
caused to you. I would like to inform that we have made these changes
based upon the suggestions received from our community members and in
order to keep ourselves competent in the market.

I assure you that we are committed to the continuous improvement of our
website to make it both a fun and safe place to trade. Here, even if you
are not happy with the recent changes. If the community impact is very
high, like other features we might even consider your suggestions.
Hence, your feedback is valuable for us.

We have forwarded your report to our developer team. Rest assured that
your feedback and comments will be reviewed and examined.

Thank you for your patience and understanding on this matter.

Kind regards,

Kevin Rodgers
eBay Customer Support

Who are these people who suggested they removed the category then?

How long untill you guys had a answer ??

its been nearly 4 days, since I send my complaint

I'm still waiting too Jens, maybe they are dealing with a backlog of emails in this department

mk1coopers wrote:I'm still waiting too Jens, maybe they are dealing with a backlog of emails in this department

Lets hope so

I've had a reply now, with a bit more information on what they plan to do



Thank you for writing to eBay with regard to reinstating the classic car
parts category.

I apologise for any inconvenience this may have caused. Please
understand that these changes were made on the recommendations of the
community members. Since the search done by the buyers was very low in
this category, sellers also list there similar items in other similar
categories instead of listing in this category.

Further, there is another change made from early September 2011, wherein
sellers will be able to show all the cars that are compatible with their
parts or accessory in one listing. This will be available for most car
categories within Vehicle Parts and Accessories.

A large number of buyers on eBay Motors are unsure whether the item they
buy will fit their car when they make their purchase. By assigning the
compatible cars from a Master Vehicle List (MVL) of more than 16,000
models to there listing, buyers will find the parts they?re looking for
more quickly and have the reassurance that they?re buying the right part
that fits. This should also help result in fewer queries and returns.
Plus, you save time, as you don't need to search different listing for
each car model.

In the meantime, you can also try the following link to search for the
'Classic car parts':

http://www.ebay.ca/sch/i.html?_nkw=%22v ... m270.l1313

Further, I understand that it is indeed very difficult to adapt with
something new, when you're habitual of using certain features for long
time, this change is designed to help buyers like you to reduce precious
time to search for the car parts they are looking for and also for post
transaction issues.

Also, I'm confident that with few days of usage, you should be liking
the changes. If you are not satisfied even after few weeks or months of
usage, please feel free to contact us back with your suggestions. We
will be highlighting your feedback to our site developers so that they
can use your inputs for any future changes.

In future, you can also use our "Sending Suggestions to eBay" page, to
send your suggestions, by copying the following link into a new browser
window:

http://pages.ebay.co.uk/help/account/suggestions.html

Thank you again for taking the time to let us know what you want and
need from our services being a valuable member of our community. I wish
you continued enjoyment and success on eBay in the future.

Kind regards,

Brian Grisham
eBay Customer Support
____________________

The whole world can talk for free! Find out more at www.skype.com
____________________



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mk1coopers wrote:
A large number of buyers on eBay Motors are unsure whether the item they
buy will fit their car when they make their purchase. By assigning the
compatible cars from a Master Vehicle List (MVL) of more than 16,000
models to there listing, buyers will find the parts they?re looking for
more quickly and have the reassurance that they?re buying the right part
that fits. This should also help result in fewer queries and returns.
Plus, you save time, as you don't need to search different listing for
each car model.

The problem with people quoting what their parts fit is a stupid idea. Most people selling stuff have no idea what it is for, let alone what cars it is for.

I did a search last night and it appears that the amount of classic Mini parts up for auction has dropped from around 4,000 to 2,500 this week, and most of the stuff that is listed is rusty old junk. Shouldn't be too long before Fleabay realise the error of their ways.

surfblue63 wrote:

The problem with people quoting what their parts fit is a stupid idea. Most people selling stuff have no idea what it is for, let alone what cars it is for.

I did a search last night and it appears that the amount of classic Mini parts up for auction has dropped from around 4,000 to 2,500 this week, and most of the stuff that is listed is rusty old junk. Shouldn't be too long before Fleabay realise the error of their ways.

I agree, totally stupid, and LOOOONG gone, are the hidden "bargians" that only a few people find.

I spend maybe a 1/4 of the time om Fleabay now, compared to when CCP section, was there.

Had a mail, from someone, who have thousands of feedbacks, he has completely stopped trading now,
he wont sell again, before CCP is put back online.

Hi all,


well I finally got my dose of bxllshxt (answer from Fleabay)

what a lot of crxp that is here goes - (pay especially attention, to the part inbetween the "" sign)

Hello,

Thank you for writing back to us about unable to find classic parts category.

First of all, I apologise for the inconvenience this may have caused to you. Please note that as per new recent changes, classic car parts have been removed from eBay.

" I would like to inform that we have made these changes based upon the suggestions received from our community members and in order to keep ourselves competent in the market "

I assure you that we are committed to the continuous improvement of our website to make it both a fun and safe place to trade. Here, even if you are not happy with the recent changes. If the community impact is very high, like other features we might even consider your suggestions.
Hence, your feedback is valuable for us.

We have forwarded your report to our developer team. Rest assured that your feedback and comments will be reviewed and examined.

Thank you for your patience and understanding on this matter.

Kind regards,

Kevin Rodgers
eBay Customer Support
____________________