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Re: Nippy Cars.

Posted: Mon Nov 20, 2023 9:31 pm
by nippycars
Sixty2B wrote: Mon Nov 20, 2023 5:49 pm Yes tried that too and still no response 😭
Not sure what's going on Sixty2B but I'm upto date with all my enquiries, I pm'd this morning but noticed that you haven't read it, could the problem be your end?? I've sent my email and number,
Maybe you could try pm'ing me and see if that gets through.

Re: Nippy Cars.

Posted: Tue Nov 21, 2023 9:09 pm
by Sixty2B
Hiya Fred, I've replied to your private message 👍

Re: Nippy Cars.

Posted: Fri Dec 01, 2023 9:11 pm
by davidscothorn
I spoke to him yesterday, after messaging him on Facebook

Re: Nippy Cars.

Posted: Sat Dec 02, 2023 1:19 pm
by Costafortune
The Japanese are appalling for communication.

I have never had a reply to any email or letter in 20 years. They are just not interested.

Re: Nippy Cars.

Posted: Fri Jan 26, 2024 7:05 pm
by Poofacio
Nippy cars are great if you want to look at pictures of things you want but it is altogether another matter if you want to buy them. No phone number and no response to emails!

Re: Nippy Cars.

Posted: Sat Jan 27, 2024 6:36 am
by nippycars
Poofacio wrote: Fri Jan 26, 2024 7:05 pm Nippy cars are great if you want to look at pictures of things you want but it is altogether another matter if you want to buy them. No phone number and no response to emails!
Hi.
I've replied to all the emails I've received, would you like to try direct (nippycars@hotmail.com) or send a message here?? I'll message my number if you want a chat.
Out of interest, have you checked your junk folder??
Youd be surprised how many times I get an order for something and I respond immediately with yes I have stock and delivery costs and then never hear from them again. Maybe it's an issue out of our control,??!!

Re: Nippy Cars.

Posted: Sat Jan 27, 2024 9:50 am
by Exminiman
nippycars wrote: Sat Jan 27, 2024 6:36 am
Poofacio wrote: Fri Jan 26, 2024 7:05 pm Nippy cars are great if you want to look at pictures of things you want but it is altogether another matter if you want to buy them. No phone number and no response to emails!
Hi.
I've replied to all the emails I've received, would you like to try direct (nippycars@hotmail.com) or send a message here?? I'll message my number if you want a chat.
Out of interest, have you checked your junk folder??
Youd be surprised how many times I get an order for something and I respond immediately with yes I have stock and delivery costs and then never hear from them again. Maybe it's an issue out of our control,??!!
Emails going into spam or just plain being blocked as they go through the hosting company server seem to be getting more frequent…… Non-domain specific email might contribut ? but no real reasons and not much you can do about it as far as I know.
Really only solution is an online shop, but that isn’t a free lunch, especially for a small business with limited time. However, a shop could keep most of the communication, packing labels in one place , which might help time wise

Re: Nippy Cars.

Posted: Sat Jan 27, 2024 11:09 am
by nippycars
Exminiman wrote: Sat Jan 27, 2024 9:50 am
nippycars wrote: Sat Jan 27, 2024 6:36 am
Poofacio wrote: Fri Jan 26, 2024 7:05 pm Nippy cars are great if you want to look at pictures of things you want but it is altogether another matter if you want to buy them. No phone number and no response to emails!
Hi.
I've replied to all the emails I've received, would you like to try direct (nippycars@hotmail.com) or send a message here?? I'll message my number if you want a chat.
Out of interest, have you checked your junk folder??
Youd be surprised how many times I get an order for something and I respond immediately with yes I have stock and delivery costs and then never hear from them again. Maybe it's an issue out of our control,??!!
Emails going into spam or just plain being blocked as they go through the hosting company server seem to be getting more frequent…… Non-domain specific email might contribut ? but no real reasons and not much you can do about it as far as I know.
Really only solution is an online shop, but that isn’t a free lunch, especially for a small business with limited time. However, a shop could keep most of the communication, packing labels in one place , which might help time wise
Thanks.
I've looked into ecommerce but it's just not viable.
Every item needs to be weighed, that's easy, put it in a box and submit the size, that's easy, the problems start when a large light item gets purchased with a small heavy item, if I standardise everything into a onesize box, as soon as you look leaving the country it goes volumetric and Horrendously expensive.
A lot of enquires ask for a shipping cost but don't supply a post or zip code,
A shop would simplify some aspects and maybe even sift out the ones that just like to ask if you have any in stock. 🙄🙄

Re: Nippy Cars.

Posted: Wed Jan 31, 2024 11:41 pm
by Poofacio
Hi Nippycars, I would like one of your horn rims (for a 67 mini ) for a speedwell woodrim, I already have the hub. Is it available seperately and if so how much please.

Could I please ring you?

all the best, David

photo attached

Re: Nippy Cars.

Posted: Thu Feb 01, 2024 6:58 am
by Exminiman
nippycars wrote: Sat Jan 27, 2024 11:09 am
Exminiman wrote: Sat Jan 27, 2024 9:50 am
nippycars wrote: Sat Jan 27, 2024 6:36 am
Hi.
I've replied to all the emails I've received, would you like to try direct (nippycars@hotmail.com) or send a message here?? I'll message my number if you want a chat.
Out of interest, have you checked your junk folder??
Youd be surprised how many times I get an order for something and I respond immediately with yes I have stock and delivery costs and then never hear from them again. Maybe it's an issue out of our control,??!!
Emails going into spam or just plain being blocked as they go through the hosting company server seem to be getting more frequent…… Non-domain specific email might contribut ? but no real reasons and not much you can do about it as far as I know.
Really only solution is an online shop, but that isn’t a free lunch, especially for a small business with limited time. However, a shop could keep most of the communication, packing labels in one place , which might help time wise
;)

Thanks.
I've looked into ecommerce but it's just not viable.
Every item needs to be weighed, that's easy, put it in a box and submit the size, that's easy, the problems start when a large light item gets purchased with a small heavy item, if I standardise everything into a onesize box, as soon as you look leaving the country it goes volumetric and Horrendously expensive.
A lot of enquires ask for a shipping cost but don't supply a post or zip code,
A shop would simplify some aspects and maybe even sift out the ones that just like to ask if you have any in stock
I sympathise, we do a small amount of online selling, it is far more demanding than face to face. I sometimes think it is now too easy to make an online enquiry, rather than make a call as in days gone by, when you had to invest a bit of time and money to enquire ;)

Re: Nippy Cars.

Posted: Thu Feb 01, 2024 1:00 pm
by kit of bits
I have no complaints about nippy cars, I popped in yesterday and my coffee was waiting 😁
D

Re: Nippy Cars.

Posted: Thu Feb 01, 2024 2:38 pm
by Nick W
Great products and great value 👏

Re: Nippy Cars.

Posted: Thu Feb 01, 2024 2:49 pm
by mk1
NickW has said it all. Fred is one of the very few TOP BLOKES supplying this sort of stuff.

Re: Nippy Cars.

Posted: Thu Feb 01, 2024 3:38 pm
by Peter Laidler
Here, here. Thank Christ that we have these small manufacturers that are willing to put their money into the kitty to help us. And make a profit of course

Re: Nippy Cars.

Posted: Thu Feb 01, 2024 7:02 pm
by kit of bits
Peter Laidler wrote: Thu Feb 01, 2024 3:38 pm Here, here. Thank Christ that we have these small manufacturers that are willing to put their money into the kitty to help us. And make a profit of course
I bet it takes some time to regain the initial investment..
D

Re: Nippy Cars.

Posted: Thu Feb 01, 2024 11:36 pm
by Poofacio
I put my phone number on here (a few days ago) but he hasn't bothered to ring me!

Re: Nippy Cars.

Posted: Fri Feb 02, 2024 12:03 am
by timmy201
Poofacio wrote: Thu Feb 01, 2024 11:36 pm I put my phone number on here (a few days ago) but he hasn't bothered to ring me!
He hasn't logged in to the forum since the 31st. I'd try email or his website as the primary contact method

Re: Nippy Cars.

Posted: Fri Feb 02, 2024 6:45 am
by Exminiman
Poofacio wrote: Thu Feb 01, 2024 11:36 pm I put my phone number on here (a few days ago) but he hasn't bothered to ring me!
Might not be a good idea to put you mobile on here as the whole internet can see it ( anyone can see the “General “ part) unless you want lots of calls from Nigeria, of course ;) . Hes a really nice guy with limited time, I am sure he will be back to you soon.

Re: Nippy Cars.

Posted: Fri Feb 02, 2024 9:44 am
by Peter Laidler
Maybe it's just you Pooface. The remainder of us seem to be capable of communicating with them......

Re: Nippy Cars.

Posted: Fri Feb 02, 2024 10:49 am
by irlmin
Poofacio wrote: Thu Feb 01, 2024 11:36 pm I put my phone number on here (a few days ago) but he hasn't bothered to ring me!
I have watched this thread since you 1st posted and I must agree with Peter , have you considered its your attitude ? I am sure Fred is very busy and dealing with the day to day issues of running a small business and therefore can't give instant answers to everyone NOW . unfortunately your attitude is typical of a certain demographic who require instant attention , I would say instead of berating Fred's communication and response times just order the products elsewhere , I am also sure Fred won't loose any sleep if you do . otherwise just have a little patience and wait for the best products on the market . G