I rarely use this company but ordered and paid for a front cage some weeks ago which didn't turn up. I phoned them only be told they don't have any in stock. So why have I been charged and when would anyone have contacted me to inform me of the problem ? "that's just the way the system works" I was told.
I'm not into bashing companies on the internet just based on the odd annecdotal tale of poor service but if this is the way any company's system works - to take money from your bank account for products that they know full well they haven't got any stock of then I think that's taking the proverbial.
When do you expect any in ? I asked them. "could be the end of the month", which means they would have had my money for seven weeks ! That's virtually an unauthorised interest free loan !
Anyway please be aware that's the way their 'system' works and do not expect goods bought from their website any time soon just because you've paid for them. Do any other companies work this way ?
) and was informed I'd be refunded sometime next week 
''Easy mistake sir, some people call them that''...urrmmm no they don't goodbye..(oh and I sent Mr Harper junior a nice letter too... 
)
