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PostPosted: Fri Sep 14, 2018 4:09 pm 
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Joined: Thu Jun 24, 2010 11:30 am
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Location: In the Village.
The DVLA are always receiving loads of flack from all sorts of directions, well I think these figures put things in an interesting light.

The number of complaints DVLA has received for documents lost/damaged by DVLA are:
2010 = 136
2011 = 121
2012 = 137
2013 = 67
2014 = 72

In calender year 2014 DVLA received 25.2 million items of mail which equates to around 100k pieces of mail per day.

Info from a freedom of information request, letter attached.


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PostPosted: Fri Sep 14, 2018 4:26 pm 
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Joined: Thu Feb 16, 2017 10:26 am
Posts: 333
They do a good job imo. Not having to go to a sodding post office and queue behind some old fart in order to show docs to some drone in order to give DVLA 150 quid......................online services are excellent.

They've made car ownership so much easier. PRAAAAIIIISE THEM! :lol:


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